Fulfilment and Cancellation Policy

Fulfillment/Shipping Policy

Thank you for choosing Cedar Press Ltd. We are dedicated to ensuring a seamless and efficient shopping experience for you. Below is our fulfilment and shipping policy:

1. Order Processing:

• Orders are typically processed within 10 business days after payment confirmation.

• Processing times may vary based on product availability, customization, or peak seasons.

2. Shipping Methods:

• We only offer standard shipping and collection.

• Shipping costs are calculated based on factors such as destination, weight, and chosen shipping method.

3. Delivery Timeframes:

• Estimated delivery times depend on the shipping method selected and your location.

• While we strive to meet these estimates, external factors such as weather conditions or carrier delays may impact actual delivery times.

4. Address Accuracy:

• Please ensure that your shipping address is accurate and complete to prevent delivery issues.

• We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

5. Order Changes/Cancellations:

• Changes to shipping address or order details may be possible if requested before the order is processed. Contact our customer support team for assistance.

• Once an order is shipped, changes or cancellations may not be feasible. Refer to our cancellation policy for further details.

6. Lost or Damaged Shipments:

• In the rare event of lost or damaged shipments, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue.

7. Contact Information:

• For questions related to fulfilment, shipping, or tracking, please reach out to our customer support team at info@cedarpress.co.uk.

By placing an order with Cedar Press Ltd, you acknowledge and agree to comply with the terms and conditions outlined in this fulfilment and shipping policy. We appreciate your business and aim to provide a satisfactory shopping experience.